Privacy policy

Kurari Inc. (hereinafter referred to as "our company") establishes the following privacy policy (hereinafter referred to as "this policy") regarding the acquisition, use, and other handling of personal information of users (hereinafter referred to as "users") who use our company's web services, and will strive to handle and protect such information appropriately in accordance with this policy.

1) Definition of Personal Information

"Personal information" refers to "personal information" as defined by the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), and refers to information about a living individual that can identify a specific individual by name, date of birth, or other description contained in such information (including information that can be easily matched with other information to identify a specific individual) or that includes a personal identification code.

2) Purpose of Use of Personal Information

Our company will acquire and use users' personal information within the scope necessary for the following purposes. If personal information is to be used beyond the scope of the following purposes, we will obtain the user's prior consent by appropriate means.

- To provide our company's services (hereinafter referred to as "this service")
- To improve and enhance the content of this service, or to develop new services
- To provide information on new functions, updates, campaigns, etc. of this service and other services provided by our company
- To contact users as necessary for server maintenance, important notices, etc.
- To respond to user opinions and inquiries regarding this service (including identity verification)
- To report usage status of this service to users
- To request cooperation in surveys, interviews, and participation in various events for promotional activities, and to report the results
- To investigate and analyze the usage history of this service and use the results for improving this service or distributing advertisements
- To provide personal information to participating companies, etc., at events hosted by our company based on user consent or application
- To identify users who violate the terms of use or attempt to use this service for improper or unjust purposes and to refuse their use

3) Management and Protection of Personal Information

Personal information will be strictly managed, and unless the user's consent is obtained, data will not be disclosed or provided to third parties. We will take security measures to prevent and correct risks such as unauthorized access to personal information, loss, destruction, tampering, and leakage.

- When it is necessary to protect a person's life, body, or property and it is difficult to obtain user consent
- When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain user consent
- When it is necessary to cooperate with a national agency or local public entity or a party entrusted by them to execute affairs prescribed by law, and obtaining user consent may hinder the execution of such affairs
- In other cases permitted by law

4) Entrustment of Personal Information Handling

Our company may entrust the handling of personal data in whole or in part within the scope necessary to achieve the purpose of use. In this case, our company will thoroughly examine the eligibility of the entrusted party and establish necessary and appropriate supervision through contracts, etc., concerning confidentiality obligations.

5) Provision to Third Parties

Our company will not provide personal information to third parties without the user's prior consent, except in cases where disclosure is permitted under the Personal Information Protection Act and other laws. However, the following cases do not fall under the provision to third parties specified above:

- When our company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided due to business succession through a merger or other reasons
- When personal information is jointly used under the provisions of the Personal Information Protection Act

6) Disclosure of Personal Information

When our company is requested by a user (limited to the user himself/herself; the same applies hereinafter in this article) to disclose personal information held by our company, we will disclose it to the user without delay. However, we may not disclose all or part of the information if any of the following applies, and if we decide not to disclose, we will notify the user without delay.

- When there is a risk of harm to the life, body, property, or other rights and interests of the user or a third party
- When there is a risk of significant hindrance to the proper execution of our company's business
- When it violates other laws and regulations

7) Correction, etc. of Personal Information

1. If a user believes that the personal information held by our company is incorrect, the user can request our company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information.

2. Upon receiving the above request, our company will conduct the necessary investigation without delay, and if we determine that the request is justified, we will correct the personal information without delay.

3. Our company will promptly notify the user of the results of the correction, etc., based on the above provisions.

8) Suspension of Use, etc. of Personal Information

1. A user can request our company to suspend the use, delete, or stop providing to third parties (hereinafter referred to as "suspension of use, etc.") of personal data held by our company.

2. Upon receiving the above request, our company will conduct the necessary investigation without delay, and if we determine that the request is justified, we will suspend the use, etc., of the personal data. However, if the suspension of use, etc., requires a large amount of cost or is difficult to implement, and if alternative measures can be taken to protect the user's rights and interests, we will take these alternative measures.

3. Our company will promptly notify the user of the results of the suspension of use, etc., based on the above provisions.

9) Use of Cookies and Other Technologies

Our services may use cookies and similar technologies. These technologies help us understand the usage status of our services and contribute to service improvement. Users can disable cookies by changing the settings of their web browsers. (If cookies are disabled, some functions of our services may not be available.)

10) Changes to the Privacy Policy

Our company will review the contents of this policy as appropriate and strive to improve it. The content of this policy may be changed except for matters otherwise stipulated by law or in this policy. The revised privacy policy will take effect when notified to users by our company or posted on our website.

11) Handling of Inquiries and Complaints

Our company will promptly and appropriately respond to complaints and inquiries from users regarding the handling of personal information. We will also promptly and appropriately respond to requests from users for disclosure, correction, addition, deletion, refusal of use or provision of personal information.

12) Contact Information

For inquiries regarding the handling of personal information by our company, please contact us through the contact form below:

https://relax.kurari.life/pages/contact

13) Continuous Improvement

Our company will continuously review and improve the management of personal information. We may change this privacy policy as necessary.